Skip to content
Company Logo

Using this Handbook

Managers are currently reviewing this handbook for the first operational version.

This handbook will be updated regularly, usually annually, unless there are significant changes that require more timely updates.

If you would like to suggest a change to the handbook, please discuss your suggestion with your line manager initially.

This Handbook contains a local resource section, which can be accessed via the navigation bar. If there is a resource that you think should be added, talk in the first instance to your manager.

The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x. tri.x will not be responsible for content which is added to this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The handbook is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedure users.

We have used the following terms and post titles:

Supervising Social Worker This means the allocated, suitably qualified social worker who is responsible for supervising and supporting you.
Child's Social Worker This means the allocated social worker from the Placing Authority who is responsible for managing the child's case.
Placing Authority This means the local authority has overall responsibility for the child's care.
Fostering Service This means the service provided by the fostering service.
Fostering Service Manager This means the registered manager of the service provided by the fostering service.
Placement Plan This is the documentation drawn up by the child's social worker before the placement, wherever possible (or where this is not possible, within 5 working days of the placement), which sets out in detail the arrangements for the child's care in the foster placement.

These procedures use the word 'must' where the provision is a legal requirement. The word 'should' is used where the provision should be complied with, but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

Every effort has been made to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Durham County Council.

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines.

The Manual is intended to be viewed online to ensure only the most up-to-date version of procedures are being used.

There will be times when hard copies of some of the chapters may be required for meetings etc. They should not be kept for any longer than necessary. Users are encouraged to develop the habit of consulting the online version in the first instance.

It is recommended that this manual be viewed with the latest browsers, with JavaScript and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device, it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options. Alternatively, if you would also like the buttons and the rest of the layout to be enlarged, you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'URL', using the upload function, and tapping 'Add to Home Screen'. The functionality may vary between devices; please refer to the manufacturer's instructions.

Last Updated: November 12, 2025

v27